Shipping & Delivery

We highly value all our customers and prioritize delivering our merchandise to them swiftly.

Order Processing Time

As soon as you place your order, we begin customizing your shades to ensure rapid delivery. Production and packaging typically require 2-10 business days. Please note that our manufacture operates during standard business hours from Monday to Friday, excluding holidays.

Delivery Time

We provide free shipping across the US and internationally using UPS, FedEx, and DHL Express. Once your order leaves our warehouse, delivery usually takes between 3 to 18 business days, depending on the destination.

Shipping Costs

We offer free shipping to the USA and worldwide via UPS, FedEx, DHL, and USPS.

Return & Refund Policy

For custom products, Canisteo does not accept returns, but if the fault is from the Canisteo, we provide refunds or remake the products.

Order Cancellation

If you reach out to us soon after making your purchase, we can cancel the order and fully refund your money. However, as all orders are custom-made, cancellation is not possible once production has begun.

About Taxes

Occasionally, orders might incur customs fees charged by your government, not our website. Unfortunately, we cannot control these charges and they must be paid by you. We regret any inconvenience this may cause. For more details on customs fees, duties, and taxes, please consult your local customs office.

Unreceived Items

If you've placed an order but haven't received it, despite the tracking status indicating it has been delivered, you should contact the carrier to locate your package. We do not have control over the package once it is with the carrier. However, if you continue to face issues, please reach out to us at support@canisteoblinds.com.

99%

(571)

(5)

(3)

(0)

This is a beautiful roller shades. The valance is a nice touch. Very easy to put up. This is perfect for my daughters bedroom. Her window faces east which is where the sun rises so the shade will definitely keep the sun out and provide privacy. This shade is sleek and stylish.

Living in the hot desert area of Arizona brings high heat and bright sunlight. Ordered these blackout shades for a door with almost full glass and large window area that both receive direct sun from sunup until late afternoon. Besides the beautiful look of the shade and it's great functionality it truly stops most of the heat and light entering the room. The area I was intalling them has a limit to the width I could use so there is a slight amount of light that is emitted from the sides but that is not the fault of the shade but due to the limit of width I could use. Because of these shades we are able to run our airconditioner temperature setting several degrees higher during the day and even more in the night thus saving on electricity use too! The shades are well made, arrived quickly, custom dimensions made accurately to specification. Their customer service was quick and attentive. I highly recommend.

Love these motorized blinds! I really like that I can schedule them to open and close at a specific time. They are also very easy to install and set up. Definitely would recommend them.

Always had good luck with these blinds. They are cut to the dimensions you request, they install easily with minimal effort, and they do their job of keeping the outside onlookers outside.Haven't had any issues with the several sets I've purchased over the last couple years. I've bought sizes anywhere from 62 plus inches wide and 60 high, to 24 wide by 72 high. Can't beat the price. Which makes the week and a half to possibly two weeks shipping time we'll with while. Which really isn't too bad.. As I've been quoted nearly that long for Shades to be made and picked up locally. At nearly four to five times the price of these. LOL and I am seriously laughing inside, as to how much of a rip off blind companies are.

I had trouble with the second blind getting it to work but I finally got the remote working and the blind is working

1 2 3